![]() ![]() So if you're flat rating your services will you really give each case its due diligence or will you tend to easily give up on the tougher cases? This could involve troubleshooting and repairing a bad PCB or replacing the head assembly multiple times in an effort to image off a hard drive with visible rings resulting from a crash. In 68% of the time the hard drive is not functioning properly and it must be repaired first. And those two scenarios assume the hard drive is working perfectly. For example, recovering data from a hard drive may be as simple as running an automated recovery utility to retrieve data inaccessible due to minor NTFS file system damage OR it may require 14 hours of labor and an advanced understanding of HP UNIX to rebuild missing super blocks. Providing a fixed rate for data recovery is very difficult because every data loss situation is unique and requires different procedures and resources. Essentially they advertise "too good to be true pricing" in order to attract as many cases as possible and then recover the easiest cases and declare the rest unrecoverable (a real crime and disservice to everyone). There are a few of these type companies operating in the Dubai area. So, be aware there are many so called recovery companies that are actually marketing companies with little technical skill. Interestingly enough, a lucrative business of selling older hard drives to data recovery companies at ridiculous prices has resulted. Now if a single parts drive costs DHS 250 and you need 2 of them, it isn't hard to see that the costs quickly add up. We often consume 2,3, or even 4 parts drives in the pursuit of data. The only possible way to recover the data is by replacing the heads and this requires the purchase of an exact matching hard drive for parts. These cases typically have media damage and bad heads as a result. Approximately 68% of data loss situations are the result of a mechanical failure with the hard drive. Regardless of the ads you may see, most recoveries cannot be done for DHS 99 or even DHS 350. But be aware that not all data recovery offerings are the same and you may be doing yourself a real disservice if you don't consider the facts. It is expensive for us to have a quote declined, so we do try to be realistic in guideline pricing.At Dubai’s FreekinGeeks we realize many people tend to decide on a data recovery service provider based largely on price.Of course everybody wants to pay as little as possible, it's only natural. If you are concerned about the upper end of the pricing scale, ask your consultant when you enquire. The analysis of free of charge and most of the time we will complete the recovery on a no obligation basis. If you are a user sending in your media, please keep an open mind. Clearly there is no obligation and the user can decline the quote. We ask for an upfront payment to cover these costs. Normally we would split costs into two parts, so that users are not paying the full amount in the event of an unsuccessful recovery. Where we are not 100% confident of a full recovery, we would offer users the option of continuing on a non-guaranteed basis, using our best endeavours to recover the data. In these cases our free no obligation assessment would include a technical report, likelihood of success and a quote to continue. ![]() Occasionally damage to the media is so severe that we are unable to complete the recovery and provide a file listing of recovery files. Should the user decline our quote, we absorb our costs associated with the data recovery. To get to this stage we must firstly complete the recovery. Normally our assessments include a file listing of recoverable files. In these cases we ask for the costs of carriage. If the user declines, we return the media free of charge unless the user requests special delivery instructions. This is why we offer a free no obligation assessment where we can quote. Prices for a hard drive recovery start at around £195, but can escalate to £595 or more. In fact, we have never heard of another company recovering data for less. That’s not to say that every quote we give is expensive. The few negative reviews we receive follow the same story….”the service was good, but the quote was more than we anticipated”. However, the charges are significantly less than replacing an engine! Replacing a failed motor or actuator assembly is not dissimilar to replacing a car engine in terms of labour. Until they see the vehicle they won’t know if it needs a new engine, or simply a spark plug! Data recovery is somewhat like this. Imagine phoning a garage, informing them that your car has broken down and requesting a price. Whilst we do our best to indicate a guideline price based on the symptoms described, this can be very difficult. Most users who contact us with data recovery enquiries are keen to know what the price will be. ![]()
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